:root{--red:#b5212b;--ink:#25282d;--muted:#616770;--line:#dcdfe3;--canvas:#f5f5f5;--charcoal:#25282c;--amber:#80511a;--green:#286144}*{box-sizing:border-box}body{margin:0;font:14px/1.5 "Segoe UI",Arial,sans-serif;background:var(--canvas);color:var(--ink)}[hidden]{display:none!important}button,input,select,textarea{font:inherit}button{cursor:pointer}button:disabled{opacity:.5;cursor:not-allowed}a{color:var(--red)}button,input,select,textarea{border:1px solid #c9cdd2;border-radius:5px;background:white;color:var(--ink);padding:9px 12px;min-height:40px}button:hover{border-color:#8e949c;background:#f3f3f3}button:focus-visible,a:focus-visible,input:focus-visible,select:focus-visible,textarea:focus-visible,[tabindex]:focus-visible{outline:3px solid #326ca6;outline-offset:3px}.primary{background:var(--red);color:white;border-color:var(--red);font-weight:650}.primary:hover{background:#961b24;border-color:#961b24}.sr{position:absolute;width:1px;height:1px;overflow:hidden;clip:rect(0,0,0,0)}.skip{position:fixed;top:-70px;left:16px;z-index:10;background:white;padding:12px}.skip:focus{top:12px}.sidebar{position:fixed;inset:0 auto 0 0;width:222px;background:var(--charcoal);padding:30px 16px;display:flex;flex-direction:column;color:white}.wordmark{color:white;display:flex;gap:10px;align-items:center;font-size:23px;font-weight:700;text-decoration:none;line-height:1.2;padding:0 4px 44px}.mark{display:grid;place-items:center;width:50px;height:42px;background:var(--red);font-size:17px;letter-spacing:-1px}.wordmark small{display:block;font-size:7px;letter-spacing:1.4px;color:#c2c5ca;margin-top:6px}.nav-label{font-size:9px;letter-spacing:1.5px;color:#acafb6;padding:0 12px}.sidebar nav button{width:100%;border:0;background:transparent;color:#cdd0d5;text-align:left;display:flex;justify-content:space-between;padding:12px;margin:4px 0;font-size:12px}.sidebar nav button[aria-current]{background:#3d4148;color:white;border-left:3px solid #e25963;padding-left:9px}.sidebar nav button:hover{background:#363a40}.sidebar nav span{font-size:10px;color:#d2a3a7}.sidebar-foot{margin-top:auto;border-top:1px solid #484c53;padding:20px 12px 0;font-size:11px;color:#c3c6cd}.sidebar-foot strong{color:white}.sidebar-foot p{line-height:1.8}.sidebar-foot small{font-size:8px;letter-spacing:1px}.shell{margin-left:222px;min-height:100vh;display:flex;flex-direction:column;min-width:0}.topbar{padding:14px 30px;background:white;border-bottom:1px solid var(--line);display:flex;align-items:center;justify-content:space-between;gap:18px;font-size:11px}.profile{display:flex;gap:8px}.profile select,.profile button{font-size:11px}.topbar strong{font-weight:600}main{padding:30px;flex:1;min-width:0}main:focus{outline:0}.heading{display:flex;justify-content:space-between;gap:20px;align-items:flex-start;margin-bottom:22px}.eyebrow{font-size:9px;letter-spacing:1.4px;color:var(--red);font-weight:700;margin:0 0 8px}h1{font-size:29px;line-height:1.25;letter-spacing:-.7px;margin:0 0 9px;font-weight:650}h2{font-size:20px;letter-spacing:-.3px;margin:0 0 12px}h3{font-size:14px;margin:0 0 10px}p{margin:0 0 16px}.heading p:last-child{font-size:12px;color:var(--muted)}.mode{font-size:8px;letter-spacing:.6px;white-space:nowrap;background:#faeeef;border:1px solid #e9c9cc;color:#962d36;padding:7px 9px;border-radius:3px}.muted,.footnote{color:var(--muted);font-size:11px}.error{color:#8e2530;background:#fff0f1;border:1px solid #dfb2b8;padding:12px;margin-bottom:16px;border-radius:5px}.panel{background:white;border:1px solid var(--line);border-radius:7px;padding:24px}.welcome{max-width:760px;margin:50px auto;padding:36px}.welcome h2{font-size:26px}.welcome p{color:var(--muted)}.welcome-mark{display:block;font-size:24px;color:var(--red);border-left:3px solid var(--red);padding-left:12px;margin-bottom:22px}.metrics{display:grid;grid-template-columns:repeat(4,minmax(0,1fr));gap:14px;margin:22px 0}.metric{background:white;border:1px solid var(--line);border-radius:6px;padding:16px 18px}.metric strong{font-size:25px;font-weight:650;display:block;margin:7px 0 3px;font-variant-numeric:tabular-nums}.metric span,.metric small{font-size:10px;color:var(--muted)}.filters{display:flex;gap:10px;align-items:end;flex-wrap:wrap;background:white;border:1px solid var(--line);border-radius:6px;padding:14px}.filters label{display:flex;flex-direction:column;gap:5px;font-size:10px;color:var(--muted);flex:1;min-width:120px}.filters label:first-child{flex:2;min-width:210px}.filters select,.filters input{font-size:11px;width:100%}.filters .check{flex-direction:row;align-items:center;flex:0 0 auto;min-width:0;color:var(--ink);min-height:40px;gap:6px}.check input{width:16px;height:16px;min-height:0;margin:0}.board-toolbar{display:flex;justify-content:space-between;align-items:center;gap:12px;margin:20px 0 12px;font-size:10px;color:var(--muted)}.board-toolbar>div{display:flex;align-items:center;gap:8px}.board-toolbar select,.board-toolbar button{font-size:10px}.board{display:flex;gap:12px;overflow-x:auto;min-height:420px;padding-bottom:16px;scroll-snap-type:x proximity;scrollbar-color:#a4a7ad #e9e9eb}.lane{flex:0 0 248px;border:1px solid #dddfe2;border-radius:6px;background:#eceef0;padding:12px;scroll-snap-align:start}.lane header{display:grid;grid-template-columns:20px 1fr 20px;gap:7px;min-height:64px;align-items:start}.lane header h2{font-size:12px;line-height:1.5;margin:0;letter-spacing:0}.lane header span{font-size:10px;color:var(--muted)}.lane header .lane-count{background:white;text-align:center;border-radius:3px;padding:2px}.lane-value{font-size:13px;font-weight:650;padding:0 0 12px;border-bottom:1px solid #d8dadd;margin-bottom:12px}.lane-value small{color:var(--muted);font-weight:400;font-size:9px}.card{display:block;width:100%;text-align:left;background:white;border:1px solid #d9dce0;min-height:0;border-radius:5px;padding:14px;margin-bottom:10px}.card:hover{background:white;border-color:#bd6b72;box-shadow:0 2px 6px #25282d0c}.card .top{display:flex;justify-content:space-between;gap:6px;margin-bottom:10px}.brand{font-size:9px;background:#faecee;color:#922630;border-radius:3px;padding:2px 6px}.brand.b2u{color:#5d4e13;background:#f6f0dc}.brand.group{color:#50576a;background:#eceef4}.ref{font-size:8px;color:var(--muted)}.card-name{display:block;font-size:13px;font-weight:650}.card-note{font-size:10px;color:var(--muted);margin:5px 0 12px;display:-webkit-box;-webkit-line-clamp:2;-webkit-box-orient:vertical;overflow:hidden}.card-action{font-size:10px;margin-bottom:7px}.card-time{font-size:9px;color:var(--muted);margin-bottom:10px}.badges{display:flex;gap:4px;flex-wrap:wrap;margin:10px 0}.badge{font-size:9px;color:var(--amber);background:#fff4e2;border:1px solid #ead6b9;padding:3px 6px;border-radius:3px}.badge.stop{color:#992632;background:#fae9ec;border-color:#e4bdc3}.card-foot{display:flex;justify-content:space-between;gap:8px;border-top:1px solid #edf0f2;padding-top:10px;font-size:9px;color:var(--muted)}.empty{color:var(--muted);border:1px dashed #cbd0d6;padding:18px;text-align:center;font-size:11px}.footnote{margin:12px 0;line-height:1.7}footer{display:flex;justify-content:space-between;gap:14px;margin:0 30px;padding:16px 0;border-top:1px solid var(--line);color:var(--muted);font-size:9px}.grid{display:grid;grid-template-columns:repeat(3,minmax(0,1fr));gap:14px}.scenario{display:flex;flex-direction:column;gap:8px}.scenario h3{font-size:14px}.scenario p{font-size:11px;color:var(--muted);flex:1;margin:0 0 8px}.scenario small{font-size:9px;color:var(--red)}.scenario .actions{display:flex;gap:8px}.scenario button{font-size:11px}.table-wrap{overflow:auto;border:1px solid var(--line);border-radius:6px;background:white}table{border-collapse:collapse;min-width:100%;text-align:left;font-size:11px}th{background:#f6f7f8;color:var(--muted);font-size:10px;font-weight:600}th,td{padding:12px 14px;border-bottom:1px solid #e5e7e9;vertical-align:top}td{max-width:400px;overflow-wrap:anywhere}details{background:white;border:1px solid var(--line);border-radius:6px;margin-bottom:12px}summary{padding:16px;font-weight:600;cursor:pointer;font-size:13px}details .table-wrap{margin:0 14px 14px}pre{background:#f6f7f8;border:1px solid var(--line);padding:12px;white-space:pre-wrap;overflow-wrap:anywhere;font-size:10px;border-radius:4px}.connection{display:grid;grid-template-columns:150px 1fr 140px;gap:20px;padding:22px;border-bottom:1px solid var(--line)}.connection:last-child{border-bottom:0}.connection p{font-size:12px;color:var(--muted);margin:0}.connection strong{font-size:13px}.connection small{font-size:10px;color:var(--red)}dialog{padding:0;border:0;border-radius:8px;width:min(1060px,calc(100vw - 40px));max-height:calc(100vh - 40px);overflow:auto;box-shadow:0 20px 80px #0004;color:var(--ink)}dialog::backdrop{background:#171a207d}.detail-head{position:sticky;top:0;z-index:2;display:flex;justify-content:space-between;gap:16px;padding:22px 26px;background:white;border-bottom:1px solid var(--line)}.detail-head h2{font-size:24px;margin:5px 0}.detail-head p{font-size:11px;color:var(--muted);margin:0}.close{font-size:21px;width:40px;height:40px;padding:0}.tabs{display:flex;overflow-x:auto;padding:8px 20px;gap:4px;border-bottom:1px solid var(--line);background:#f8f8f9;scrollbar-width:thin}.tabs button{font-size:10px;border-color:transparent;background:transparent;white-space:nowrap;min-height:36px;padding:7px 10px}.tabs button[aria-selected=true]{background:white;border-color:#d9c1c4;color:var(--red);font-weight:650}.detail-body{display:grid;grid-template-columns:minmax(0,1fr) 280px}.detail-main{padding:24px 26px;min-width:0}.detail-aside{padding:24px 20px;background:#f8f9fa;border-left:1px solid var(--line)}.fact-grid{display:grid;grid-template-columns:1fr 1fr;gap:14px 20px;margin:0 0 24px}.fact-grid div{min-width:0}.fact-grid dt{font-size:10px;color:var(--muted);margin-bottom:3px}.fact-grid dd{margin:0;font-size:12px;overflow-wrap:anywhere}.form-grid{display:grid;grid-template-columns:1fr 1fr;gap:12px;margin-bottom:12px}.form-grid label,.note-form label{display:flex;flex-direction:column;gap:5px;font-size:11px;font-weight:600}.form-grid .full{grid-column:1/-1}.form-grid input,.form-grid textarea{width:100%;font-size:12px}textarea{resize:vertical;min-height:90px}.note-form{display:grid;gap:12px;margin-top:24px;border-top:1px solid var(--line);padding-top:20px}.note-form textarea{width:100%}.note-form button{justify-self:start}.gate{background:white;border:1px solid var(--line);padding:14px;border-radius:5px;margin-bottom:20px}.gate p,.gate li{font-size:11px;color:var(--muted)}.gate ul{padding-left:16px}.gate li{color:var(--amber);margin-bottom:5px;overflow-wrap:anywhere}.gate button{font-size:11px;width:100%;white-space:normal}.detail-aside .fact-grid{grid-template-columns:1fr}.timeline{list-style:none;padding:0}.timeline li{border-left:2px solid #d4c5c7;padding:0 0 18px 14px;margin-left:2px}.timeline strong{display:block;font-size:12px}.timeline p{font-size:11px;margin:3px 0;overflow-wrap:anywhere}.timeline small{font-size:9px;color:var(--muted)}.toast{position:fixed;bottom:20px;right:20px;background:var(--charcoal);color:white;padding:12px 18px;border-radius:5px;z-index:10;max-width:calc(100vw - 32px);font-size:12px}.note{font-size:11px;color:var(--muted);background:#f0f2f4;padding:12px;margin-bottom:18px;border-radius:4px}.status{font-size:10px;color:var(--green);font-weight:650}.mono{font-family:Consolas,monospace;font-size:10px}
.section-spaced{margin-top:22px}.connections-panel{padding:0}
.auth-panel{max-width:540px;margin:34px auto}.auth-panel h2{font-size:25px}.auth-panel form{display:grid;gap:10px;margin-top:24px}.auth-panel label{font-size:12px;font-weight:600}.auth-panel input{width:100%}.auth-panel form button{margin-top:10px}.auth-panel pre{font-size:12px}.auth-panel .error{margin:4px 0 0}.auth-panel p{overflow-wrap:anywhere}
@media(max-width:1100px){.sidebar{width:190px}.shell{margin-left:190px}main{padding:24px}.topbar{padding:12px 24px}.grid{grid-template-columns:repeat(2,minmax(0,1fr))}.profile select{max-width:165px}.heading{display:block}.mode{display:inline-block;margin-top:10px}.detail-body{grid-template-columns:minmax(0,1fr) 250px}}
@media(max-width:800px){.sidebar{position:static;width:100%;padding:14px 20px;flex-direction:row;align-items:center;gap:20px}.wordmark{padding:0;font-size:20px}.mark{width:42px;height:36px}.nav-label,.sidebar-foot{display:none}.sidebar nav{display:flex;overflow-x:auto;margin-left:auto}.sidebar nav button{width:auto;white-space:nowrap;font-size:10px;margin:0;padding:10px}.sidebar nav button span{display:none}.shell{margin:0}.metrics{grid-template-columns:repeat(2,minmax(0,1fr))}.detail-body{grid-template-columns:1fr}.detail-aside{border-left:0;border-top:1px solid var(--line)}.detail-aside .fact-grid{grid-template-columns:1fr 1fr}.connection{grid-template-columns:130px 1fr}.connection small{grid-column:2}.topbar{flex-wrap:wrap}.profile{margin-left:auto}footer{margin:0 24px}.board-toolbar{flex-wrap:wrap}}
@media(max-width:520px){.sidebar{flex-wrap:wrap;padding:14px 16px;gap:12px}.sidebar nav{width:100%;margin:0}.sidebar nav button{padding:9px 10px;min-height:36px}.topbar{padding:12px 16px}.profile{width:100%;margin:0}.profile select{flex:1;max-width:none;min-width:0}.profile button{font-size:10px;padding:9px}main{padding:22px 16px}.heading h1{font-size:25px}.heading p:last-child{line-height:1.7}.metric{padding:13px}.metric strong{font-size:22px}.metrics{gap:10px}.filters{display:grid;grid-template-columns:1fr 1fr;padding:12px;gap:10px}.filters label,.filters label:first-child{min-width:0}.filters label:first-child{grid-column:1/-1}.board-toolbar>div{width:100%;flex-wrap:wrap}.board-toolbar label{flex-basis:100%}.board-toolbar select{flex:1;min-width:0}.lane{flex-basis:calc(100vw - 46px);max-width:330px}.grid{grid-template-columns:1fr}.panel{padding:20px}.welcome{margin:24px auto}.welcome h2{font-size:23px}.connection{grid-template-columns:1fr;gap:10px;padding:20px}.connection small{grid-column:1}footer{display:block;margin:0 16px}footer span{display:block;margin-bottom:4px}dialog{width:calc(100vw - 16px);max-height:calc(100vh - 16px)}.detail-head{padding:18px 16px}.detail-head h2{font-size:21px}.detail-main{padding:20px 16px}.detail-aside{padding:20px 16px}.form-grid,.fact-grid{grid-template-columns:1fr}.form-grid .full{grid-column:1}.tabs{padding-inline:12px}.detail-aside .fact-grid{grid-template-columns:1fr}.toast{right:16px;bottom:16px}}
@media(prefers-reduced-motion:reduce){*{scroll-behavior:auto!important;transition:none!important}}

.card-property,.card-stage{display:block;font-size:10px;overflow-wrap:anywhere;color:var(--muted);margin:5px 0 10px}.value-basis{display:block;font-size:8px;font-weight:400;max-width:90px;text-align:right}.board.compact{display:block;overflow:visible}.board.compact .lane{margin:0 0 14px;max-width:none}.board.compact .lane header{min-height:0}.board.compact .card{display:inline-block;vertical-align:top;width:calc(33.333% - 8px);margin-right:8px}.board.compact .lane-value{margin-top:8px}@media(max-width:1100px){.board.compact .card{width:calc(50% - 8px)}}@media(max-width:600px){.board.compact .card{width:100%;margin-right:0}}

.table-wrap th{white-space:nowrap}.table-wrap td:first-child{min-width:90px}

.card-reference{display:block;color:var(--muted);font-size:8px;line-height:1.6;overflow-wrap:anywhere;margin:8px 0}.card-time{line-height:1.7}.journey-catalog{margin-bottom:22px}.saved-runs{display:flex;gap:8px;flex-wrap:wrap}.saved-runs button{max-width:100%;text-align:left;font-size:11px}.saved-runs small{display:block;font-size:8px;overflow-wrap:anywhere;color:var(--muted);margin-top:4px}.journey-summary .actions{display:flex;flex-wrap:wrap;gap:8px}.journey-summary small{font-size:10px;color:var(--red);overflow-wrap:anywhere}.journey-summary h2{margin-top:10px}.journey-steps{list-style:none;padding:0;display:grid;gap:12px}.journey-steps .panel{padding:20px}.step-heading{display:flex;justify-content:space-between;gap:12px;font-size:13px;margin-bottom:10px}.step-status{font-size:10px;color:var(--green);white-space:nowrap}.journey-steps p{font-size:11px;color:var(--muted);overflow-wrap:anywhere}.journey-steps .fact-grid{margin-bottom:14px}.journey-steps summary{font-size:11px}.journey-steps details{margin-bottom:0}.journey-steps details .fact-grid,.journey-steps details pre{margin:0 14px 14px}.journey-summary .fact-grid dd{font-size:11px}.journey-summary:focus{outline:2px solid var(--red);outline-offset:3px}@media(max-width:520px){.journey-summary .actions button{flex:1 1 130px}.journey-steps .panel{padding:16px}.journey-catalog .panel{padding:18px}}

/* Assisted calling uses the existing workspace panels and typography. */
.call-controls{display:flex;flex-wrap:wrap;gap:12px;align-items:end;margin:16px 0}.call-controls label{display:grid;gap:6px;min-width:0}.call-controls p{flex:1 1 240px}.call-form{display:grid;grid-template-columns:repeat(2,minmax(0,1fr));gap:16px;margin:16px 0}.call-form label{display:grid;gap:6px;min-width:0}.call-notes{grid-column:1/-1}.call-form textarea,.call-form input,.call-controls select{width:100%;min-width:0}.call-panel{margin-bottom:18px}#calling-view>.panel{margin-bottom:18px}#calling-view td{max-width:360px;overflow-wrap:anywhere}@media(max-width:600px){.call-form{grid-template-columns:1fr}.call-controls label{width:100%}.call-controls button{max-width:100%;white-space:normal}.call-panel h2{font-size:22px}}

#calling-view table{min-width:960px;table-layout:auto}#calling-view td{min-width:120px}#calling-view .table-wrap{max-width:100%;overflow-x:auto}

#call-draft-recovery{overflow-wrap:anywhere}#call-draft-recovery label{display:grid;min-width:0;gap:6px}#call-recovered-notes{width:100%;min-width:0}
.call-form select{width:100%;min-width:0}

.report-filters{display:grid;grid-template-columns:repeat(4,minmax(0,1fr));gap:14px}.report-filters label{display:grid;gap:6px;min-width:0}.report-filters input,.report-filters select{width:100%;min-width:0}#report-result>.panel{margin-top:18px;overflow-wrap:anywhere}.report-chart>div{margin:10px 0}.report-bar{background:#faecee;min-width:90px;border-left:4px solid var(--red)}.report-bar button{background:transparent;border:0}.report-values{display:grid;grid-template-columns:repeat(3,minmax(0,1fr));gap:14px;margin:20px 0}.report-values>div{border:1px solid var(--line);padding:12px;min-width:0}.report-values strong{display:block}.report-values p{font-size:11px;margin-top:6px}.report-value-bar{height:5px;background:var(--red)}.report-share-chart{display:flex;gap:2px;flex-wrap:wrap;margin:12px 0}.report-share-chart>div{background:#faecee;padding:10px;font-size:11px}#report-drill button{display:block;width:100%;text-align:left;white-space:normal;margin:10px 0}#report-result .table-wrap{max-width:100%}@media(max-width:700px){.report-filters,.report-values{grid-template-columns:1fr}.report-chart button{max-width:100%;white-space:normal}}

.report-donut{width:110px;height:110px;border-radius:50%;margin:16px 0;position:relative}.report-donut::after{content:"";position:absolute;inset:28px;border-radius:50%;background:white}
.lane{border-top:4px solid var(--category-color,#737982)}.lane header{background:white;border-radius:4px;padding:8px;margin-bottom:10px}.lane header h2{color:var(--category-color,#737982)}.lane>.card{border-left:3px solid var(--category-color,#737982)}

[data-conversions]{min-width:0;max-width:100%;overflow-wrap:anywhere}[data-conversions] .actions{flex-wrap:wrap}[data-conversions] select,[data-conversions] input{max-width:100%;min-width:0}[data-conversions] table{min-width:720px}[data-conversion-inspection]{overflow-wrap:anywhere}

[data-conversions] .conversion-table{overflow-x:auto;max-width:100%}[data-conversions] .actions{display:flex;gap:8px}[data-conversions] label{min-width:0;max-width:100%;display:block}
[data-intake-panel] .conversion-table{overflow-x:auto;max-width:100%}[data-intake-panel] table{min-width:740px;table-layout:fixed}[data-intake-panel] td{overflow-wrap:anywhere}[data-intake-panel] .conversion-table:focus-visible{outline:3px solid #326ca6;outline-offset:3px}

/* Manual board movement */
.card[draggable="true"]{cursor:grab}.card.dragging{opacity:.45;cursor:grabbing}.lane.drop-target{outline:3px solid var(--red);outline-offset:-3px;background:#faecee}.board[aria-busy="true"]{cursor:progress}.manual-stage-control select{width:100%;margin:8px 0;font-size:11px}.manual-stage-control label{font-size:11px}

.management-heading{display:flex;justify-content:space-between;align-items:center;gap:16px;flex-wrap:wrap}.management-eyebrow{color:#b5212b;font-size:.75rem;font-weight:700;letter-spacing:.12em}.management-mode{padding:8px 12px;background:#f9ecee;color:#8f1821;border:1px solid #e9c7ca;border-radius:6px;font-size:.75rem;font-weight:700}.management-kpis{display:grid;grid-template-columns:repeat(auto-fit,minmax(min(220px,100%),1fr));gap:12px;margin:20px 0}.management-kpi{padding:18px;border:1px solid #dfe2e6;border-radius:10px;background:#fff;min-width:0}.management-kpi h3{font-size:.86rem;color:#515760;margin:0 0 12px}.management-kpi>button{font-size:1.5rem;font-weight:700;text-align:left;padding:0;background:none;border:0;color:#25282d;overflow-wrap:anywhere}.management-kpi p,.management-kpi details{font-size:.78rem;color:#626974;overflow-wrap:anywhere}.management-kpi summary{cursor:pointer}.management-charts{display:grid;grid-template-columns:repeat(auto-fit,minmax(min(280px,100%),1fr));gap:16px}.management-chart{border:1px solid #dfe2e6;border-radius:10px;padding:18px;min-width:0}.management-chart svg{display:block;width:140px;height:140px;margin:12px auto}.management-chart circle[role=button]{cursor:pointer}.management-chart circle:focus{outline:2px solid #b5212b}.management-chart th,.management-chart td{font-size:.8rem;overflow-wrap:anywhere}.management-kpi button:focus-visible,.management-chart button:focus-visible{outline:2px solid #b5212b;outline-offset:4px}
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